Please click “ Accept as Solution” if you feel my post solved your issue, it will help others find the solution.Ĭlick the “ Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping! Refer this article to know more information about using HP support assistant. Refer the article from Microsoft to know information on Windows Hello.įor battery issues try updating the BIOS and change the power options to balanced and check if it helps.Īlso, update the drivers on your PC using HP support assistant and check if it helps. Go to Start, then select Settings > Accounts > Sign-in options to re-enroll. In this case, I suggest you re-enroll Windows Hello and change how you want to sign in via Settings. In addition to selecting a sign-in method, Windows Hello will also set up a PIN as a backup. In order to help you better, reply to the following question.ĭid you try entering the PIN created before while it asks setup PIN and check what happens? Please provide the product number of your PC to assist you better. I understand you have enabled windows hello feature on your PC but it keeps asking you to enter the pin.ĭid you make any software or hardware changes on your PC?
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